Yosing
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Yosing
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YOSING (“YOSING”, “we”, “us”) values your privacy and the security of your information. We want you to understand how we collect, use, and share information, including personal information. This Privacy Policy describes our data processing activities when you access and use the digital products and services of YOSING.
These products and services include websites, email newsletters, social media pages, mobile applications and other applications owned and operated by YOSING, offline contact methods, and any other services that display this notice (collectively, the “YOSING Services”). This Policy does not apply to products or services that have their own separate privacy policies.
YOSING Services may contain links to other websites for informational purposes or your convenience. YOSING is not responsible for the content or information security practices of those websites.
Contact
If you have any questions regarding this Privacy Policy, please contact us at:
When you use YOSING Services — for example, by purchasing a subscription package or other product, providing registration information, setting newsletter preferences, browsing a website, completing a survey, participating in a contest or program, or interacting in any other way — we will collect personal information.
Personal information is information that identifies you as an individual or relates to an identifiable individual. Depending on the product or service you use, the types of personal information collected may vary. Collecting personal information is necessary to provide YOSING Services to you and/or to enhance your experience.
If you provide us or our service providers with any personal information relating to others in the course of using YOSING Services, you confirm that you have the authority to do so and authorize us to use that information in accordance with this Policy.
We and our service providers may collect personal information in various ways, including:
A) Through YOSING Services
i. Registration:
When you register for a YOSING Service, we collect personal information. For example, registration on yosing.co may be completed by providing a unique email address and password, or by linking your Facebook/Google account. Please see the “From other sources” section below for more information about linking Facebook or Google accounts. Registration for an event or conference requires you to complete a form, at minimum including your name and email address.
ii. Payment:
To subscribe to YOSING Services or enable payment/donation features through YOSING Services, we collect and use: name, address, phone number, email, credit/debit card information, and other payment details.
iii. User-generated content and public activity (including comments and reviews):
We provide you with opportunities to participate in public activities on yosing.co and other YOSING Services. “Public activity” is any action you take on YOSING Services that is designed to be visible to other users, including comments, suggestions, reader reviews, ratings, or any content you submit. If you choose to participate in public activity, please note that any personal information you post may be read, collected, and used by others. We are not responsible for personal information you choose to provide in public activity, and we are not obligated to post, remove, delete, or edit any of your public content or activity (unless required by applicable law).
iv. Contests, sweepstakes, and special offers:
When you participate in sweepstakes, contests, or special offers, YOSING collects personal information such as your name and email address.
v. User surveys, user panels, and market research:
We and our service providers collect personal information from you through voluntary surveys or feedback programs conducted via YOSING Services, through partner platforms, by phone, mail, or in-person interviews/focus groups. We will obtain your consent at the time of collection. We may also conduct similar research for advertisers.
vi. User experience programs:
When you participate in interactive programs and respond to questionnaires, we collect personal information about you.
vii. Contact with call centers:
We collect your personal information in offline contexts, for example when you place an order by phone or contact customer support.
B) From other sources
i. Public databases, including privately held marketing and data analytics sources:
For example, we may receive demographic information (age, gender, household income, occupation, and job title) from these sources.
ii. Co-marketing third parties:
When they share information with us.
iii. Social media platforms or other third-party services:
If you choose to link a social media account or a third-party service account with YOSING Services, you may request that the third party send certain information from those accounts to us, and you authorize us to collect, store, and use the information they send in accordance with this Policy. You may unlink your YOSING registration from a third-party account at any time.
We collect, use, or process personal information to the extent permitted by law, based on one or more of the following legal bases:
“Legitimate interests” is a technical term under applicable law, meaning there is a valid reason to process data and measures are in place to minimize the impact on your privacy rights and interests. “Legitimate interests” also includes our use of data in ways you might reasonably expect with minimal impact on privacy. For example, we have legitimate interests in collecting and processing data to: (1) ensure network and information security; (2) manage and operate our business; (3) prevent fraud.
A) Providing YOSING Services at your request
We use collected information to enable you to use YOSING Services and fulfill product or service requests, for example: providing Service functionality, arranging access to registered accounts, customer support, responding to requests/questions/suggestions/compliments/complaints, completing transactions, sending administrative information (such as changes to terms/conditions/policies), saving reading lists or searches, displaying crossword statistics, allowing you to participate in and renew paid services, polls, promotional programs, surveys, research panels, and newsletters/discussion boards. We carry out these activities to manage contractual relationships or to comply with legal obligations.
B) Analytics and development of new products/services
We conduct statistical, demographic, and marketing analyses of users of YOSING Services and subscription/purchase patterns to: analyze or predict preferences to support product/service development; evaluate the effectiveness of promotional campaigns to adjust to needs and interests; and provide advertisers with overview information about user/subscriber characteristics. We use this information for analytics, improving customer relationships, supporting strategic and tactical marketing decisions, and measuring brand health. We do this based on contractual obligations, legal obligations, or legitimate interests.
C) Personalizing your experience
We use information to understand you better and personalize certain features to enhance your experience, including displaying offers/promotions/products that may be relevant to you based on demographic information, the type of device you use, your use of YOSING Services, and reading history. We personalize based on legitimate interests.
D) Email newsletters and other marketing activities, and supporting social sharing
From time to time, YOSING may send newsletters or promotional emails about YOSING services and those of advertisers. To opt out, please see the section “How can I opt out of receiving emails?”. We may also use your information to promote services to you on YOSING Services and on other platforms. If you use social sharing features, we will use information to support that action; the sharing action and information you share will be governed by the privacy policy of the social media platform. We carry out these activities based on your consent or legitimate interests.
E) Administrative purposes
We and our service providers use your information for the following legitimate business purposes:
i. Auditing to verify that internal operating processes are correct and comply with legal/regulatory/contractual requirements;
ii. Fraud and security monitoring, for example detecting and preventing cyberattacks;
iii. Assessing satisfaction with YOSING Services or customer support teams.
We do this based on contractual obligations, legal obligations, or legitimate interests.
F) Allowing you to participate in sweepstakes, contests, or promotional programs
We may provide opportunities to participate in these programs. Some programs have additional rules regarding how we use and disclose personal information. We use information to manage our contractual relationship with you.
G) Aggregating and/or anonymizing personal information
We may aggregate and/or anonymize information so that it is no longer considered personally identifiable data. We do this to create other data for use and may use/disclose it for any purpose.
H) User-generated content and public activity
When you share or suggest links to content on social media platforms (such as Facebook, Google+, and Twitter), that action and the information you share will be governed by the policies of that platform. Any information you publish in public activity, along with your display name/ID or image/photo, will become public information.
A) Sharing within YOSING
We share your personal information with affiliated companies.
B) Sharing with service providers
We contract with companies/agents/contractors (“service providers”) to provide services on our behalf, for example: card/payment/billing processing, order fulfillment, IT infrastructure, customer care, ad distribution, shipping, email delivery, list processing and analytics, survey/interview/focus group management and analysis, or promotion management. When performing services, service providers may access your information, including personal information.
C) Sharing with other third parties
We will not sell, rent, exchange, or allow third parties (other than service providers) to use your email address without your permission. Nothing in this Policy is intended to restrict our use or sharing of aggregated or de-identified information.
i. If you are a print subscriber in the United States, we may exchange or rent your name and mailing address (excluding email) and certain other information (for example, when you subscribed) with reputable companies that provide marketing information or products via direct mail. If you do not wish to share, you may opt out by emailing support@yosing.co or writing to Customer Care, Yosing, Thôn Sa Động, phường Đồng Hới, Quảng Trị, Việt Nam. Please include your account number and phone number in your email/letter and write “Opt-out” in the subject line.
ii. We may share personal information (such as name, company, job title) of in-person event/conference attendees with sponsors; if we do so, we will notify you when you provide the information.
iii. We may share personal information with third-party sponsors of sweepstakes/contests/similar promotional programs and will notify you at the time of collection if applicable.
iv. We may use third-party payment services to process payments on YOSING Services. When you pay, personal information is collected by the third party (not us) and will be subject to their privacy policy. We do not control and are not responsible for how that third party collects, uses, or discloses your personal information.
v. We share survey/user panel research results in aggregated form with advertisers.
vi. We have a legitimate interest in disclosing or transferring your personal information to third parties in the event of restructuring, merger, sale, joint venture, assignment, transfer, or disposition of all or part of our operations/assets/shares (including bankruptcy or similar proceedings). Third parties may include transferees and their advisors.
D) Compliance with legal process
We may access, retain, and disclose personal information if required by law or if we believe in good faith that it is necessary to:
(1) comply with law or legal process;
(2) protect and enforce our rights and property;
(3) prevent abuse or unauthorized use of YOSING Services;
(4) protect the personal safety or property of users or the public (for example, if you provide false information or impersonate someone, information may be disclosed during an investigation);
(5) cooperate with government/law enforcement authorities (which may be outside your country of residence).
E) When using YOSING Services, you may choose to disclose personal information
i) Public activity: see the section above. Public activity may appear in RSS feeds, APIs, and other distribution formats; therefore, it may appear on other websites, applications, blogs, or feeds.
ii) Social sharing: when you connect your YOSING Services account with a social media account, you share information with friends linked to that account, with other users, and with the social media provider. By doing so, you authorize us to support the sharing, and you understand that shared information will be governed by the privacy policy of the social media provider.
In addition to personal information, we collect “other information” that does not directly identify you through technology. This information includes tracking data collected by us and third parties.
We use various Internet technologies to manage and track use of YOSING Services. We may use and disclose this information for any purpose, unless otherwise required by law. Information collected through technology may be combined with personal information; when combined, we will treat the combined data as personal information.
A) Device information
We collect information about the computer/mobile device/other device you use to access YOSING Services, such as: IP address (general area/location where the device accesses the Internet), location information, unique device identifiers, browser type, browser language, and other transaction information.
B) Cookies, beacons, local storage, and similar technologies
We use cookies, web beacons, tags, scripts, and similar technologies, including local storage objects such as HTML5. These technologies help manage access to and use of YOSING Services, recognize you for personalization, and understand how people use YOSING Services. You may not be able to access certain areas of the website (including yosing.co) if your device does not accept cookies from us. Because there is no universal standard for “do not track” signals, we do not respond to such browser signals.
We may transmit website usage information to third parties to display advertisements about YOSING when you visit other websites. (The original text includes “please click here”; if you have a specific URL or click-through point, send it to us so we can insert it in the correct location.)
C) Analytics, log files, and reading history
Like most websites, we automatically collect certain information and store it in log files, including: IP address, browser type, operating system, and other usage data, including the history of pages you view.
We automatically combine log information with other information about you to improve services, including: personalized recommendations, advertising, currency display, marketing improvements, and tracking access/use of YOSING Services across devices you use.
One analytics provider we use is Google Analytics. To learn more about how Google uses data, visit: https://policies.google.com/privacy/partners. Google Analytics opt-out option: https://tools.google.com/dlpage/gaoptout.
D) Location information
Some of our mobile applications may provide content based on your current location if you enable this feature, for example through satellite signals, cell towers, or Wi-Fi. If you enable location-based features, your current location will be stored locally on the device and used by the application. If you choose to save location-based searches to history, we will store that information on our servers. If you do not enable this feature or the application does not have it, the application will not send location information to us and we will not collect/store location data. In-app advertising on our applications is not targeted to your current GPS location, but may be targeted based on ZIP code or device IP address.
E) Deleting your personal data
You have the right to delete or request our assistance in deleting personal data collected about you. Services may allow you to delete certain information directly within the application. You may also update, edit, or delete information by logging into your account (if available) and going to account settings. In addition, you may contact us to request access, correction, or deletion of any personal information you have provided. However, please note that we may need to retain certain information when we have a legal obligation or a lawful basis to do so.
For personal data deletion requests, please contact the support team as follows:
Step 1: Tap the Message tab.
Step 2: Select the Support button to chat with an Admin.
Or you may send a request by email to: support@yosing.co
Some services and advertisements within YOSING Services (including on yosing.co and in mobile applications) are provided by third-party companies, and they may collect information about your use of YOSING Services.
These companies may place/recognize cookies, pixel tags, web beacons, or other technologies to track certain information about website users. For example, when delivering ads, an advertiser may place/recognize a unique cookie on your browser to collect information about your use of YOSING Services; or they may collect a unique device identifier when displaying ads. In many cases, this information may be used to display ads on other websites based on your interests. We do not access or control third parties’ use of cookies/tracking technologies, nor how they use those technologies.
For example: we use Google to deliver ads on YOSING Services; Google may use DoubleClick cookies and, in some cases, unique device identifiers to display ads based on your visits to yosing.co and other websites. You may opt out of DoubleClick cookies by visiting the privacy policy of the Google ad and content network. If you want to learn more and opt out on the desktop/mobile browser on the device you are using, please visit:
http://optout.aboutads.info/#/
and http://optout.networkadvertising.org/#.
You may download AppChoices at:
http://www.aboutads.info/appchoices
to opt out within mobile applications.
Access to our website is not affected if you do not accept cookies provided by third parties.
You may choose not to receive future commercial emails by:
(1) following the “unsubscribe” instructions near the bottom of each email;
(2) emailing us at
support@yosing.co.
A) Email newsletters
YOSING offers multiple email newsletters. If you do not wish to receive a specific newsletter, please use the “unsubscribe” link at the bottom of that newsletter. If you have difficulty unsubscribing, please contact support@yosing.co and provide your email address along with the name of the newsletter you wish to cancel.
B) Postal or phone promotions
If you do not wish to receive promotional mail or calls from YOSING, or do not want us to share this information with third parties for marketing purposes, please email support@yosing.co or write to: Thôn Sa Động, phường Đồng Hới, Quảng Trị, Việt Nam. Please include your account number and phone number in your email/letter and write “Opt-out” in the subject line.
Under California’s “Shine The Light” law, California residents may opt out of our disclosure of personal information to third parties for their direct marketing purposes. As described above, you may opt out of sharing personal information for marketing purposes at any time by sending a written request to Customer Care, Thôn Sa Động, phường Đồng Hới, Quảng Trị, Việt Nam or emailing support@yosing.co. Please include your account number and phone number in your email/letter and write “Opt-out” in the subject line. Note: this opt-out request does not prevent us from sending important administrative notices that are not for marketing purposes. We will process your request within a reasonable time.
If you wish to request to review, edit, restrict, or delete personal information you have provided; object to processing; or request an electronic copy of personal data for transfer to another company (to the extent applicable law provides for “data portability” rights), you may contact us at support@yosing.co. In your request, please specify what information you wish to change, whether you want information hidden from the database, or any limits on our use of your information.
To protect you, we will only fulfill requests relating to personal information associated with the email address you use to send the request, and we may need to verify your identity before processing.
We will respond as required by applicable law. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete transactions you initiated before requesting a change/deletion (for example: a purchase or participation in a promotional program).
If you are a California resident under 18 and a registered user, you may request that we remove content/information you posted by emailing support@yosing.co. However, this request does not guarantee complete removal, for example content may have been reposted by other users.
You may lodge a complaint with the data protection authority in your country/region or where the alleged violation of data protection law occurred. List of EU data protection authorities:
http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
Unless specifically requested (for example, in connection with a particular survey), we ask that you do not submit or disclose any sensitive personal information (such as social security numbers; information about race/ethnic origin; political opinions; religion or beliefs; health; biometric/genetic data; criminal records; or union membership) on or through YOSING Services or send it to us. Any questions requesting sensitive information about health, political opinions, ethnicity, race, religion, sex life, or sexual orientation may be left blank.
We retain personal information for as long as necessary or permitted, based on the purpose of collection and in accordance with applicable law. Criteria for determining retention periods include:
We apply organizational, technical, and physical safeguards appropriate to the sensitivity of personal information to protect data. However, despite appropriate measures, we cannot guarantee absolute security.
To enhance protection, we recommend that you use complex passwords for your YOSING account and any third-party accounts you link; do not use the same password for other services; and do not share passwords with unauthorized persons. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the “Contact” section above.
We do not knowingly collect or store personal information from children, except as permitted by law.
If you are a California (United States) resident under 18 and a registered user, please see the section “How can I access, change, or update my personal information?” above.
YOSING is headquartered in Vietnam. Information you provide or information we collect through your use of YOSING Services may be collected in your country and then transferred to Vietnam or another country where we have facilities, where affiliated companies operate, or where we use service providers.
Some countries outside the European Economic Area (EEA) are recognized by the European Commission as providing data protection equivalent to EEA standards (the full list is available at “here” in the original — if you have the official link, send it to us so we can insert it). For transfers of data from the EEA to countries not deemed “adequate”, we apply appropriate safeguards, including ensuring recipients are bound by EU Standard Contractual Clauses. (The original includes “click here” to obtain a copy of the safeguards; if you have the link, send it to us so we can insert it correctly.)
In some cases, courts, law enforcement agencies, regulators, or security authorities in other countries may have access to your personal information.
We periodically review this Policy based on changes in our business operations, technology, and legal requirements, and therefore it may be updated over time. Any changes will be posted on this page. If there are material changes to how we use or share personal information, we will notify you by email and/or prominent notice within YOSING Services at least 30 days before the changes take effect.